Shipping policy

SHIPPING POLICY
Last updated: April 9, 2026

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout.

United States & Canada — Standard Shipping $9.99 | Express Shipping $19.99 | Free on orders over $75
Europe — Standard Shipping $15.99 | Express Shipping $29.99 | Free on orders over $125
Asia — Standard Shipping $12.99 | Express Shipping $34.99 | Free on orders over $150
Australia & New Zealand — Standard Shipping $16.99 | Express Shipping $34.99 | Free on orders over $150

Delivery times are estimates and commence from the date of shipping. Standard delivery typically takes 7–21 business days depending on destination.

International Shipping
We ship worldwide. Please note:
- Customers are responsible for all customs duties, import taxes, and fees imposed by their country
- We are not responsible for delays due to customs processing

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages
If your order arrives damaged, please contact us at support@latchkeyglobalenterprises.com within 48 hours of delivery with photos of the damage.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.